Terms & Conditions

Last Updated: June 9, 2025

These Terms and Conditions ("Terms") govern your use of the services provided by Lyyvora Inc. ("Lyyvora," "we," "our," or "us"). By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, do not use our services.

1. Description of Services

Lyyvora is a Canadian-based commercial loan brokerage platform that connects healthcare clinics and licensed lenders. We do not lend our own capital, collect payments, or provide financial advice. All lending decisions are made solely by third-party capital providers.

2. Eligibility

To use our services, you must:

  • Be at least 18 years of age
  • Operate a business legally registered in Canada or the United States
  • Have authority to submit financial information on behalf of your business

We reserve the right to decline service to any applicant for any reason consistent with applicable law.

3. No Guarantee of Funding

Submitting an application does not guarantee you will receive loan offers. We only present offers from capital providers that, in our sole discretion, are suitable based on the information you provide.

4. User Responsibilities

By using our services, you agree to:

  • Provide true, accurate, and complete information
  • Use our platform only for lawful purposes
  • Not misrepresent your identity, business status, or financial condition

You are solely responsible for reviewing and accepting any loan terms presented by a third-party lender.

5. Broker Compensation

Lyyvora is compensated only by the lender, and only if you accept a loan offer and it is funded. We do not charge borrowers any upfront or success fees.

6. Privacy & Data Security

Your use of the services is subject to our Privacy Policy, which outlines how we collect, use, and protect your information. By using our services, you consent to the data practices described therein.

7. Intellectual Property

All content and technology on the Lyyvora website (text, branding, logos, graphics, and software) is the property of Lyyvora or its licensors and is protected by intellectual property laws. You may not copy, modify, distribute, or exploit any content without our prior written consent.

8. Limitation of Liability

Lyyvora is not liable for:

  • The actions or decisions of any lender
  • Errors or inaccuracies in your application data
  • Losses arising from delays, denial of funding, or third-party actions

To the maximum extent permitted by law, our total liability for any claim related to the services is limited to CAD $100.

9. Indemnification

You agree to indemnify and hold Lyyvora and its officers, directors, and employees harmless from any claims, damages, or liabilities resulting from your violation of these Terms or misuse of the services.

10. Governing Law

These Terms are governed by the laws of the Province of Alberta, Canada, without regard to its conflict of laws principles. Any disputes will be resolved exclusively in the courts located in Calgary, Alberta.

11. Changes to These Terms

We may update these Terms periodically. Your continued use of the services after changes become effective constitutes your acceptance of the revised Terms. The “Last Updated” date at the top indicates the most recent changes.

Privacy Policy

Last Updated: June 9, 2025

Lyyvora Inc. ("Lyyvora," "we," "our," or "us") is committed to earning and keeping your trust. We build technology that connects healthcare clinics with reputable capital providers, and we protect the information that makes those connections possible.

We do not work with advertising networks, and we never sell or rent personal data.

1. Scope of This Policy

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you:

  • visit lyyvora.com, the borrower and lender portals, or any other site or mobile application where this Policy appears (collectively, the "Digital Properties");
  • complete our intake form, connect financial accounts, or otherwise request funding through Lyyvora (together, the "Services"); or
  • communicate with us by email, phone, or other channels.

2. APR Guardrails (Alberta Sole Proprietors)

Lyyvora maintains a strict internal maximum APR of 29.9 % for any financing we broker to Alberta sole‑proprietor clinics. We automatically decline any offer that:

  • exceeds 29.9 % effective APR, or
  • would bring the cost of borrowing close to the provincial 32 % high‑cost‑credit threshold.

Because we block such offers, Lyvora is not classified as a High‑Cost Credit Business, and the statutory two‑day cancellation right does not arise.

If you ever receive documentation showing an APR above our 29.9 % ceiling, notify us immediately and we will withdraw the referral.

3. Privacy & Data Handling. Privacy & Data Handling. Privacy & Data Handling. How We Use Information

  1. Underwrite and Match – evaluate clinic eligibility and present tailored offers from capital providers.
  2. Operate & Improve the Platform – provide customer support, debug, and refine our AI‑driven decision tools.
  3. Compliance & Risk – verify identities, prevent fraud, meet contractual and regulatory obligations.
  4. Communications – send transactional notices (e.g., application status), policy updates, and—only with your consent—product education.

We do not use personal information for behavioural advertising.

4. How We Share Information

We disclose personal information only:

  • With Capital Providers you choose to engage, so they can evaluate and fund your request.
  • With Service Providers that perform services on our behalf (cloud hosting, analytics, identity verification). They may use data only as instructed by Lyyvora.
  • For Legal & Safety Reasons – to comply with law, respond to lawful requests, or protect rights, property, or safety.
  • With Your Consent – in any other situation that you explicitly authorise.

We do not sell, rent, or otherwise monetise personal information.

5. Cookies & Analytics

We use a small number of first‑party cookies and privacy‑focused analytics tools to understand aggregate site usage and improve performance.  You can disable non‑essential cookies in your browser without affecting core borrowing activities.

6. Your Choices

  • Access or Correct Data – Email privacy@lyyvora.com to request a copy or correction of your personal information.
  • Delete Account – You may request deletion of your Lyyvora account and related data, subject to legal retention requirements.
  • Cookie Controls – Adjust your browser settings to block or delete cookies at any time.

7. Information Security

We employ administrative, technical, and physical safeguards—including encryption in transit and at rest, least‑privilege access controls, and continuous monitoring—to protect your information. No system is 100 % secure, but we work continually to mitigate risk.

8. Data Retention

We retain personal information only as long as needed for the purposes above, to comply with law, and to resolve disputes. De‑identified data may be kept indefinitely.

9. International Transfers

Lyyvora is headquartered in Canada and may store data in Canada or the United States. We rely on contractual safeguards and vetted vendors to protect information transferred across borders.

10. Children’s Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We will post any revisions here and update the "Last Updated" date. Material changes will be highlighted or communicated directly when required by law.

Commercial Loan Brokerage Disclosure

Last Updated: June 9, 2025

This notice explains how Lyyvora Inc. ("Lyyvora," "we," "us") operates as an independent commercial‑loan broker and how that differs from the Privacy Policy you just reviewed.

Turpis in eu mi bibendum neque. Senectus et netus et malesuada fames ac turpis egestas integer. Quisque egestas diam in arcu cursus euismod quis viverra nibh. Sodales neque sodales ut etiam sit amet nisl purus. Est ultricies integer quis auctor.

1. Our Role & Fee Structure

  • Independent broker, not a lender. We introduce qualified healthcare clinics to third‑party capital providers. Lyvora does not lend its own funds and never accepts repayments.
  • Success‑based compensation. Our fee is paid by the lender only after a deal funds. Borrowers pay no application or advance fees.

2. High‑Cost Credit Disclosure (Alberta Sole Proprietors)

Under Alberta’s Consumer Protection Act, any financing with an effective annual percentage rate (APR) of 32% or more is considered high-cost credit. Lyvora maintains a strict policy to not broker any offers that are at or near this threshold for sole-proprietor clinics.

As a result:

  • Lyvora is not classified as a High-Cost Credit Business.
  • The two-day cancellation right under high-cost credit rules does not apply to offers we facilitate.

If any lender proposes terms that approach or exceed this threshold, Lyvora will immediately withdraw the offer and notify you.

3. Privacy & Data Handling

  • By submitting an application, you consent to Lyvora collecting business and personal data solely for pre‑screening and match‑making.
  • Data is governed by PIPA (Alberta) and PIPEDA (Canada) and retained for up to 5 years.
  • We share information only with capital providers that have agreed to our confidentiality standards.
  • For full details, see the separate Lyvora Privacy Policy.

4. Cyber‑Security Safeguards

Lyyvora implements robust cybersecurity measures across all systems. All data transmissions are protected using TLS 1.3 end-to-end encryption. Our platform is hosted on ISO 27001-certified Canadian data centres, with strict access controls in place, including multi-factor authentication and least-privilege identity and access management (IAM). We conduct annual independent penetration tests to assess and strengthen security. Our infrastructure and practices are fully aligned with the CIS Controls v8 cybersecurity framework.

5. Anti‑Money Laundering (AML) & Know‑Your‑Client (KYC)

Lyyvora is not a FINTRAC reporting entity because we do not handle client funds. When identity verification is required, we act as agent for the chosen lender, who retains AML/KYC reporting duties.

6. Criminal Interest‑Rate Cap (Canada)

Effective January 1 , 2025, loans to individuals (e.g., sole‑proprietor clinics) must not exceed a 35 % effective APR. Lyvora will only present offers that comply with this federal cap.

7. No Advice Disclaimer

Content on this site is informational only. Lyvora does not provide financial, legal, accounting, or tax advice. Always consult qualified professionals before accepting any offer.

8. Contact Us

Lyyvora Inc.
📧 compliance@lyvora.com
📞 +1‑403‑XXX‑XXXX